Certification in Banking Operations Program

The Certification in Banking Operations Program at Bhartiya Banking Academy is a meticulously crafted program designed to transform aspiring individuals into competent and confident banking professionals. Tailored to meet the dynamic needs of the Indian banking sector, this course provides a strong foundation in core banking principles, digital financial services, and customer relations, ensuring you are thoroughly prepared for diverse roles.

Who is this course for?

Graduates from any stream looking to enter the banking and financial services sector.

Individuals seeking a stable and growth-oriented career.

Those who want practical, job-oriented training rather than just theoretical knowledge.

Anyone aspiring for quick and assured placement in leading banks.

Course Highlights:-

Comprehensive Curriculum:- Covers all essential aspects of banking.

Practical & Case Study Based Learning:- Learn through real-world scenarios and hands-on exercises

Focus on Digital Banking: Stay updated with the latest trends in FinTech and digital finance.

AI-driven practice interviews:- Build confidence for recruitment processes.

Personality Development & Communication Skills:- Enhance your soft skills for professional success.

Power Up Your Banking Career with ChatGPT.

In today's rapidly evolving financial landscape, staying ahead means embracing the latest technologies. Artificial Intelligence (AI), particularly Large Language Models (LLMs) like ChatGPT, is revolutionising the banking sector. At Bhartiya Banking Academy, we believe in equipping our students with not just foundational banking knowledge, but also the cutting-edge skills that will make them indispensable in the future of finance. That's why we're proud to introduce modules and insights on how to "Power Up Your Banking Career with ChatGPT

Starting beginners to high level course

Banking Essential

Indian Banking Overview
- Introduction to Banking
- How Banks Work?
- Banking Rules, Taxes & Policies
- Understanding the Role of RBI
- What are NBFCs?
Retail & Corporate Banking Products
- Types of Bank Accounts & Their Uses
- Understanding Loans & Advances
- Loan Collection & Recovery Process
- Basics of Insurance Products
- Understanding Investment Products
- Managing Credit & Repayments

Digital Banking Fundamentals

Digital Payments & Modern Banking
- Smart Ways to Transfer Money (UPI, NEFT, RTGS & IMPS)
- Emerging Trends: Fintech & Microfinance
- Customer Grievance Redressal
Core Banking Technologies
- What is Core Banking Systems (CBS)?
- Core Banking Systems & Components
- Use of AI in Banking
- Automation in Banking Operations

Banking Communication Essentials

Effective Communication in Banking
- Writing Professional Emails in Banking
- Basics of Report Writing in Banking
- Handling Customer Calls Effectively
- Techniques for Objection Handling
Sales & Negotiation Strategies in Banking
- Introduction to ODPEC Sales Model
- Prospecting New Customers
- Identifying Customer Needs
- Using Persuasion in Sales
- How to Close Sales Successfully

Data & Analytics in Banking

Excel for Banking Professionals
Banking Data Analysis & Reporting

Full Course Revision with Doubt Solving

Bonus Study Material

Interview Preparation, LinkedIn Profile & Resume Building

25+ Industry-level Case Studies

Mock Interviews & Role Plays

Skills and tools you will learn

Core Banking Systems

Digital Banking

Client Relationship Management

Banking Product Selling

Banking Compliance

Telecalling

Collection Management

Microsoft Excel

ChatGPT

Problem Solving

Negotiation Skills

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Course price

₹18,300.00

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Durations: 3 months Lectures: 50 Students: Max 100 Video: 65 hours Skill Level: Advanced Language: English Hindi

Course Details